As COVID-19 continues to impact our community, we want to assure our clients, new and existing, that The Highlands Veterinary Hospital remains open and will continue to provide essential veterinary care for your four-legged family members. Our team is taking all the necessary precautions to maintain the health and safety of our dedicated staff, patients and the community. Please see below for our updated COVID-19 protocol.
What Pet Parents Need to Know
At this time, there is no evidence that indicates pets can become ill with COVID-19, or that they can spread the virus to other animals or their owners. However, the CDC does recommend that if you are ill with COVID-19, to limit contact with your pets. If possible, arrange to have someone take over the routine care of your pet while you recover. If this is not possible, please make sure to follow necessary safety measures such as washing your hands often, wearing gloves if you are touching your pet, and wearing a mask when taking your pet for a walk. Also, avoid hugging, kissing, petting or sharing food with your pet.
If you are coming in for an appointment, please remain in your vehicle and contact the hospital upon arrival. Please call us at 973-726-8080 and a member of our team will instruct you on how to proceed.
- If you are coming in for an appointment, our veterinary technicians will meet you near your vehicle and bring your pet into the building. Owners will not be permitted to enter the hospital with their pet.
- All doctor communication will take place over the phone – including physical exam findings, diagnostics, and treatment recommendations.
- Following examination and any necessary treatment, your pet will be safely returned to you with any medications prescribed, as well as an itemized receipt.
- At this time, we are prioritizing illnesses and emergency surgeries. However, if you are calling to schedule a routine visit, we will do our best to accommodate you and your pet.
Clients who are currently ill (coughing, running a fever, experiencing shortness of breath), have been exposed to COVID-19, or have traveled outside of the country in the past 2 weeks, are kindly being asked to postpone their appointments. If it is an emergency, we ask that you protect yourself and those around you by wearing gloves and a mask before arriving for your appointment.
Prescription and Diet Refills
If you are calling in for a prescription or diet refill, you can contact us at 973-726-8080 or visit VitusVet.com to fill your prescription online. Please keep in mind, supplies are limited. Our staff is doing their best to ensure your pet will have what they need.
If you have any questions or concerns, please don’t hesitate to reach out to us.
The Highlands Veterinary Hospital thanks you for your patience and support as we navigate through this difficult time. Stay safe!